Add speech, reading and translation options to digital text.Work out travel plans with a live home to hospital Google map with real time travel times.The appointment can be added directly into the patient’s digital calendar to reduce the risk of forgetting their appointment and keep their treatment on track.Appointments can be cancelled with 1-click, so it’s much more likely for patients to communicate intentions, releasing appointments for waiting list patients.Details can be emailed and printed off too. Patients can access their appointment information anytime and anywhere by smartphone, tablet and desktop.Patient experience greatly improves with several features: As well as the appointment date and time, the letter also includes any pre-assessment instructions, essential reading and hospital information as attachments. The system is safe and secure and can only be accessed with the PIN and the patients’ date of birth. This can then be added directly into the patient’s digital calendar as a further reminder prompt. Not only can patients view all their appointment details on their smartphone, tablet and computer, they can cancel or confirm the appointment in 1-click. If the digital letter is not accessed within 24 hours or no mobile number is held with the hospital, then a postal letter is automatically sent and the digital letter is deleted. Patients who have a mobile phone number registered with the hospital, will be offered their letter digitally. Some outpatient clinics within East Lancashire Hospitals use electronic patient letters.
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